Privacy Policy

At Sufól Living, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (https://www.sufolliving.my), make a purchase, or interact with our services. By using our website, you agree to the practices described in this policy.

 

1. Information We Collect

We may collect the following types of information when you visit or interact with our website:

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
  • Account Information: Login credentials, purchase history, and preferences if you create an account.
  • Browsing Data: IP address, device type, browser type, and usage information (e.g., pages visited, time spent).
  • Cookies and Tracking: Data collected through cookies, pixels, and similar technologies to improve user experience.

 

2. How We Use Your Information

Your information may be used for the following purposes:

  • To process and fulfill your orders.
  • To provide customer support and respond to inquiries.
  • To improve our website, products, and services.
  • To personalize your shopping experience.
  • To send promotional emails, offers, and updates (only with your consent).
  • To comply with legal obligations and prevent fraud.

 

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following cases:

  • Service Providers: Trusted partners such as payment processors, shipping companies, and IT service providers.
  • Legal Requirements: When required to comply with laws, regulations, or government requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

 

4. Data Protection & Security

We implement appropriate security measures, including encryption, firewalls, and secure servers, to protect your data from unauthorized access, disclosure, alteration, or destruction.

 

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enable website functionality (shopping cart, login).
  • Analyze website traffic and user behavior.
  • Provide personalized recommendations and marketing.

You can adjust your browser settings to refuse cookies, but some features may not work properly.

 

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.
  • Opt-out of receiving marketing communications.
  • Withdraw consent to data processing.
  • Request data portability (where applicable).

To exercise your rights, please contact us at support@sufolliving.my

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to read their policies before providing personal information.

 

8. Children’s Privacy

Sufol Living does not knowingly collect or solicit personal data from children under 13 (or the minimum legal age in your region). If we become aware that we have collected such data, we will delete it immediately.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

 

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Sufol Creations Sdn Bhd
Email: inquiry@sufol.my

Sufól Home: (+60) 4-424 1388
Sufól Sofa: (+60) 11-5169 5619

 

 

 

 

 

 

 

Effective Date: 28th of September 2025